Privacy Policy
Here we explain what data we process, what we use it for, and what rights you have. For any request: hola@virgodesign3d.com.
Last updated: 17/02/2026If you have any questions about privacy, write to us at hola@virgodesign3d.com.
1) Data controller
Controller Virgo Design 3D - Home
NIF/CIF: 06011775N
Address: C/ Padre Cesareo Garcia Cerro
Contact email: hola@virgodesign3d.com
Website: virgodesign3d.com
2) Privacy: What data we collect and what we use it for
Only what is necessary to sell and provide support.
Data we may process
- Contact: name, email, message (forms/support).
- Purchase: billing details if you make a purchase (depending on the setup).
- Technical: IP, device, cookies necessary for the site to function.
Purposes
- Manage purchases, payments, and downloads.
- Handle inquiries and support.
- Site security and fraud prevention.
- Basic analytics (only if you enable it) to improve the website.
3) Legal basis (lawful basis)
Why we may process data.
- Performance of a contract:to manage your purchase and digital delivery.
- Consent: when you agree to receive communications or non-essential cookies (if used).
- Legal obligation: invoicing/accounting where applicable.
- Legitimate interest: security and abuse prevention.
4) Retention and recipients
Who data is shared with.
Retention
We retain data for as long as necessary for the purpose (purchase management/support) and for the applicable legal periods (for example, tax obligations where applicable).
Recipients / processors
- Hosting: SiteGround (website hosting).
- Payment gateway: the provider you configure (e.g., PayPal/Stripe).
- Email/support: the system you use to respond to emails.
We do not sell your data to third parties.
5) Privacy: Your rights
You can exercise them by email.
You may request: access, rectification, erasure, objection, restriction and portability, según corresponda. Para ejercerlos, escribe a hola@virgodesign3d.com.
You may also file a complaint with the supervisory authority (AEPD) if you consider it appropriate.
6) International transfers
Where data may be stored depending on the providers.
Depending on the providers we use (for example, email, analytics, or payment services), some data may be processed or stored outside the European Economic Area. In such cases, we seek to work with providers that apply appropriate measures and safeguards for data protection.
7) Security measures
Reasonable protection of information.
We apply technical and organizational measures to reduce risks: access controls, backups, software updates, and protection against unauthorized access. Even so, no system is 100% foolproof; if we detect a relevant incident, we will act to mitigate it and, where appropriate, report it.
8) Supervisory authority and regulations
Official resources for additional information.
If you believe your request has not been properly handled, you may file a complaint with the supervisory authority. In Spain, the authority is the Spanish Data Protection Agency (AEPD).
This policy may be updated to reflect changes to the website, tools, or applicable requirements.
*Informational template: adapt this policy to the actual tools you use (cookies, analytics, gateways, etc.).
9) Privacy policy: security and data protection
Reasonable measures to protect your information.
How we protect your data
At Virgo Design 3D, we apply technical and organizational measures to protect the information we process, such as access controls, backups, regular updates, and anti-abuse measures. We only authorize access to data when necessary to manage your purchase, provide support, or maintain site security. Although no system is 100% foolproof, we work to reduce risks and respond quickly to incidents.
Privacy recommendations for your account
- Use a strong password and do not reuse it on other services.
- Do not share download links or credentials with third parties.
- If you detect suspicious activity, write to us at hola@virgodesign3d.com.